> For the complete documentation index, see [llms.txt](https://oido.gitbook.io/hilfe/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://oido.gitbook.io/hilfe/help/delivery.md).

# DELIVERY

The delivery function allows you to define and calculate the delivery price per country and postcode for your customers.

### Preliminary overview of the delivery function.

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252F1soQp0LgzPeqPnwHDD7Q%252FFUNKTION-time-slots002.webp%3Falt%3Dmedia%26token%3D11f8e18e-48ee-497d-9a2e-1ae2eb785a53&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=5d7055d6&#x26;sv=2" alt=""><figcaption></figcaption></figure>

In order for OIDO to take care of the administrative work for you, the following definitions must be made once:

[Manufacturing time of the product](https://oido.gitbook.io/hilfe/produktkatalog/produkte#produktionszeit)

[Product weight](https://oido.gitbook.io/hilfe/produktkatalog/produkte#produktgewicht)

[Shipping time](https://oido.gitbook.io/hilfe/lieferung/zonen-und-tarife#durchschnittliche-lieferzeit)

[Price for postage and packaging](https://oido.gitbook.io/hilfe/lieferung/zonen-und-tarife#versandkostentabelle)

{% hint style="info" %}
The shipping costs include the preset standard VAT rate. Always define [a reduced VAT](https://oido.gitbook.io/hilfe/einstellungen/allgemein#mwst.-and-steuern) as an additional rate.
{% endhint %}

#### With this information, OIDO can take over the management of the delivery:

* Your customer enters the delivery address when placing the order.
* OIDO calculates the weight of the shipment from the total product weights of this order.
* OIDO selects the transport option based on the delivery address and your definitions.
* OIDO adds the delivery costs for the shipment to the customer's order.

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252F0eM4SuaMY0ehURw8jeRC%252Flieferung-uebersicht-help-de.webp%3Falt%3Dmedia%26token%3Df5127bb8-eb8b-4022-9bbd-b45edbc35016&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=5c29f492&#x26;sv=2" alt=""><figcaption><p>Settings for costs, means of transport and postcode areas for delivery</p></figcaption></figure>