> For the complete documentation index, see [llms.txt](https://oido.gitbook.io/hilfe/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://oido.gitbook.io/hilfe/help/settings/printers.md).

# Printers

In some cases, it is necessary to send order printouts and receipts to a receipt printer. All ‘Star™ CloudPRNT’ printers are compatible with OIDO.

<figure><img src="https://3517902619-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fk1OxNvyQ6Sn9msJdUsCZ%2Fuploads%2FqVV6j2whhMllqkOZmiIS%2Fprinter.webp?alt=media&amp;token=ff49c7fc-7655-4fb2-9eae-5558a097af0f" alt=""><figcaption></figcaption></figure>

The OIDO online shop is designed to make the process completely paperless. A printer can be set up here.

When using multiple receipt printers, it is possible to specify which parts of the order should be sent to which printer, in addition to the respective basic settings.

{% hint style="success" %}
You only need to [set up your printer](https://oido.gitbook.io/hilfe/einstellungen/drucker/drucker-einrichten) once.

Only [Star™ CloudPRNT](https://oido.gitbook.io/hilfe/einstellungen/drucker/drucker-einrichten#liste-der-mit-dem-oido-onlineshop-kompatiblen-drucker-stand-2024) printers are compatible.

[List of compatible printers](/hilfe/help/settings/printers/printer-setup.md#compatible-printers-with-the-oido-online-shop-as-of-2024)
{% endhint %}

#### Edit printer:

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FKyE7mZAtkZonBytMERYT%252FBildschirmfoto%25202026-01-03%2520um%252013.16.54.png%3Falt%3Dmedia%26token%3D6c10e31d-3f61-4c2c-aa88-5f7436c3f774&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=f03a9f3e&#x26;sv=2" alt=""><figcaption></figcaption></figure>

#### Print examples

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252F0HYrnEGazd9tzFLhkvMe%252FAuftragszettel%2520und%2520kassenbeleg.jpg%3Falt%3Dmedia%26token%3D609276c9-10f9-4cdc-a11b-283974ccf1d9&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=8f85273e&#x26;sv=2" alt=""><figcaption><p>Print examples: Order slip (left) and small amount invoice (right)</p></figcaption></figure>

#### Order receipts:

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FjvCiOE7vL1V9bL7l2AJ8%252FAuftragsbon.jpg%3Falt%3Dmedia%26token%3Dc454b41d-0e1c-4105-a581-968f485e1e16&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=fc9aa62c&#x26;sv=2" alt="" width="375"><figcaption></figcaption></figure>

**Print order receipt**: Decide whether the order receipt should be printed.

**Select the production locations:** If you have multiple printers, you can send the order receipt for specific order components to the corresponding production location printers.

{% hint style="info" %}
A powerful feature of the OIDO online store is the marketplace function.

You can receive the relevant components of the order at different locations, both digitally and by printing.
{% endhint %}

#### Order confirmation

{% hint style="info" %}
The order confirmation is legally a pro forma invoice.
{% endhint %}

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FS2Bl0bWQ5ctFWWuIlYHZ%252FBestellbesta%25CC%2588tigung.jpg%3Falt%3Dmedia%26token%3D9be2d1f2-4d33-4dbf-b1ce-246ab3c1d562&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=3d1c94ff&#x26;sv=2" alt=""><figcaption></figcaption></figure>

**Print order confirmation:**

* When the order is received (e.g. for on-site payment)
* When payment is received (e.g. for online payment)
* When the status of the order is set to ‘Completed’ (on the order slip in the order overview)

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FzBbSgWpXErLSQFs5ACEB%252FBildschirmfoto%25202026-01-03%2520um%252011.16.35.png%3Falt%3Dmedia%26token%3De548a01c-1c33-4030-a866-32614d52e093&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=70e1e925&#x26;sv=2" alt="" width="375"><figcaption></figcaption></figure>

* Only manually (grey print icon on the order slip in the order overview)

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FrUeKZvIKEa0xJ5I6rOxk%252FBildschirmfoto%25202026-01-03%2520um%252014.33.53.png%3Falt%3Dmedia%26token%3D821c1a5a-101d-4886-8a8a-833c0418f26a&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=712b074d&#x26;sv=2" alt="" width="375"><figcaption></figcaption></figure>

* Never

#### Simplified  invoices

An example: A customer has ordered and paid at your takeaway. You want both the order from the kitchen and the invoice from the printer at the bar to be ready at the time of collection.

To do this, you decide in the tax settings that the invoice is to be generated when the ‘Completed’ status is clicked.

You have selected the bar as the print location and ‘When invoice is generated’ as the print time.

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FR9pNtFDkXfcVe40BNmUH%252Fkleinbetragsrechnng.jpg%3Falt%3Dmedia%26token%3Dab727343-24c8-4d9c-a50c-5ef4401f7221&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=274da4a&#x26;sv=2" alt="" width="375"><figcaption></figcaption></figure>

* When invoice is created
* Manual only

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FrUeKZvIKEa0xJ5I6rOxk%252FBildschirmfoto%25202026-01-03%2520um%252014.33.53.png%3Falt%3Dmedia%26token%3D821c1a5a-101d-4886-8a8a-833c0418f26a&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=712b074d&#x26;sv=2" alt="" width="375"><figcaption></figcaption></figure>

* No

#### The printer queue

* Green: Document successfully printed
* Yellow: Printing in progress
* Grey: Document is being prepared and sent to Star-CloudPrint™

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FEtBQMNMwL9t6tUlfy9gh%252FBildschirmfoto%25202026-01-03%2520um%252012.57.50.png%3Falt%3Dmedia%26token%3D55ec0b30-cec3-45b6-a64f-dba4048c5167&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=1f0f02a2&#x26;sv=2" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
To save resources, the printer queue deletes all entries that are older than 24 hours.
{% endhint %}
