Printers

In some cases, it is necessary to send order printouts and receipts to a receipt printer. All ‘Star™ CloudPRNT’ printers are compatible with OIDO.

The OIDO online shop is designed to make the process completely paperless. A printer can be set up here.

When using multiple receipt printers, it is possible to specify which parts of the order should be sent to which printer, in addition to the respective basic settings.

You only need to set up your printer once.

Only Star™ CloudPRNT printers are compatible.

List of compatible printers

Edit printer:

Print examples

Print examples: Order slip (left) and small amount invoice (right)

Order receipts:

Print order receipt: Decide whether the order receipt should be printed.

Select the production locations: If you have multiple printers, you can send the order receipt for specific order components to the corresponding production location printers.

A powerful feature of the OIDO online store is the marketplace function.

You can receive the relevant components of the order at different locations, both digitally and by printing.

Order confirmation

The order confirmation is legally a pro forma invoice.

Print order confirmation:

• When the order is received (e.g. for on-site payment)

• When payment is received (e.g. for online payment)

• When the status of the order is set to ‘Completed’ (on the order slip in the order overview)

• Only manually (grey print icon on the order slip in the order overview)

• Never

Simplified invoices

An example: A customer has ordered and paid at your takeaway. You want both the order from the kitchen and the invoice from the printer at the bar to be ready at the time of collection.

To do this, you decide in the tax settings that the invoice is to be generated when the ‘Completed’ status is clicked.

You have selected the bar as the print location and ‘When invoice is generated’ as the print time.

• When invoice is created

• Manual only

• No

The printer queue

• Green: Document successfully printed

• Yellow: Printing in progress

• Grey: Document is being prepared and sent to Star-CloudPrint™

To save resources, the printer queue deletes all entries that are older than 24 hours.