Compare an online store with a retail store

Online, the shelves are called categories, the neon sign is your company logo in the web shop, and the payment service provider takes care of the checkout function and paying into the bank.

Other useful functions

If you operate several stores, SALES ZONES come into play, as do customer approach and references to special products through BLOG CONTENT. You can find the rental contract for your shop under YOUR ACCOUNT. And your office is DASHBOARD and ORDERS.

‹ Return to the OIDO website

To create an OIDO account, click on this button:

Create new account

1. Enter the name of your food establishment or business.

1. Enter your business e-mail address.

1. Choose a password with minimum 8 characters.

2. Accept the General Terms and Conditions and the Privacy Policy (mandatory).

3. Click on the FREE REGISTRATION button.

4. You will receive an e-mail with the subject: ‘Your OIDO Verification Link’ (please also check your spam folder).

5. Confirm your registration by clicking on ‘Verify account’ in the e-mail.

LOGIN

Log in from the OIDO website.

Choose the 'My Shop' button and on the Login screen:

1. Give in E-Mail

2. Give in password

3. Click the red Login button.

‹ Return to the OIDO website

Two steps to connect your printer to your OIDO online store

1. Register your printer with the manufacturer's CloudPRNT

2. Set up your printer with the OIDO online shop

Step 1: Register your printer with the manufacturer's CloudPRNT

• Connect your printer to the internet – using a Ethernet-cable or your Wi-Fi, depending on the printer.

• Go to the cloud print settings in your printer menu.

• ENABLE CloudPRNT

• Server URL: https://www.oido.me/prnt

• Polling time: 60 seconds

• User Name: leave blank

• Password: leave blank

• Save and restart the printer.

• Enter a printer name (any name)

• Enter the MAC address that is printed on the self-test of your printer.

• Enter the paper width

• Select the production site whose order components you want to print there

When the icon turns green, your printer is accessible to OIDO and ready to go.

TSP143IV UE GY E+U (#39473090) TSP143IV-UE SK GY E+U (#39473390) MCP31L WT E+U (#39651090) MCP31L BK E+U (#39651190) MCP31LB WT E+U (#39651290) MCP31LB BK E+U (#39651390) MCP30 WT E+U (#39654090) MCP30 BK E+U (#9654190) MCL32CI BK E+U (#39658190)

The OIDO online shop is designed to make the process completely paperless. A printer can be set up here.

When using multiple receipt printers, it is possible to specify which parts of the order should be sent to which printer, in addition to the respective basic settings.

Edit printer:

Print examples

Order receipts:

Print order receipt: Decide whether the order receipt should be printed.

Select the production locations: If you have multiple printers, you can send the order receipt for specific order components to the corresponding production location printers.

Order confirmation

Print order confirmation:

• When the order is received (e.g. for on-site payment)

• When payment is received (e.g. for online payment)

• When the status of the order is set to ‘Completed’ (on the order slip in the order overview)

• Only manually (grey print icon on the order slip in the order overview)

• Never

An example: A customer has ordered and paid at your takeaway. You want both the order from the kitchen and the invoice from the printer at the bar to be ready at the time of collection.

To do this, you decide in the tax settings that the invoice is to be generated when the ‘Completed’ status is clicked.

You have selected the bar as the print location and ‘When invoice is generated’ as the print time.

• When invoice is created

• Manual only

• No

• Green: Document successfully printed

• Yellow: Printing in progress

• Grey: Document is being prepared and sent to Star-CloudPrint™

YOUR ACCOUNT SUBMENU

1. Click on the “Three lines icon” at the top left to open the general navigation.

2. Click on “Your account” at the bottom left.

3. Click on the “three dots icon” at the top right. A submenu for editing the user account opens.

OIDO Catalog: The OIDO Catalog subscription allows you to create an online catalog with the features AI-powered translation, photos of your dishes and add blog content.

OIDO SMALL: The OIDO SMALL subscription permits to connect the order and pay feature and use all other features as Sales zones, blog content, order management, API and printers. Up to 500 orders per month.

OIDO MEDIUM: The OIDO MEDIUM subscription permits to connect the order and pay feature and use all other features as Sales zones, blog content, order management, API and printers. Up to 2000 orders per month.

Do you have more transactions? Please contact the.

To activate the subscription of your choice use the red SUBSCRIBE button and follow the instructions.

No long-term contracts, no hidden costs, no commissions!

To use OIDO, you pay a low, turnover-independent monthly fee plus transaction fees from the credit card companies for the payments processed. Here you will find on the individual subscription plans. You save money if you pay annually.

If you choose to temporarily pause your subscription but want to keep the menu active, or if you'd like to switch to a different subscription plan, simply click the red MANAGE button on your current subscription and select 'Cancel Subscription'. You can reactivate or modify your subscription at any time.

Change your personal profile here.

Your profile data is not displayed to the customer.

In the “Edit personal profile” menu, you can enter your name, a short biography and a personal user photo. This information is optional and is not currently used.

Finish your entry with the Save button at the bottom center.

This gives you the option of deleting your user account.

Select Cancel if you are not absolutely sure. With the account deletion command, all your data will be lost.

OIDO will send a change code to the e-mail address you entered during registration.

Clicking on Logout terminates your connection to OIDO and takes you back to the login screen.

Function of the symbols & icons used:

‹ Return to the OIDO website

1. As a standalone website and web app

Your OIDO online store is published immediately and automatically. You can view your store here:

You can share this address on social media, print it as a QR code on your business card or other promotional materials.

2. Embedding as a page element on your website

To do this, enter this code into the corresponding page of your website:

// Some code<iframe 
  src="https://oido.me/the-hummus-shop" 
  width="75%" 
  height="600" 
  style="background-color: #cccccc; border: 2px solid #000; border-radius: 10px; aspect-ratio: 9/16;">
  Your browser does not support iframes.
</iframe>

3. Integration as a navigation point in your website

Create a navigation point “Shop” in your website and let it point to your OIDO address: https://oido.me/your-shop-name

4. Connect to your own domain:

Enter the name of your own web address in the navigation point SETTINGS - OWN DOMAINS.

Follow the instructions, which you may have to set up with the help of your provider:

The pie charts give you a quick overview of your sales. The following topics are displayed:

• Orders and views (bar chart)

• Revenue (bar chart)

• User languages (pie chart)

• Point of sale (pie chart)

• Sales per day of the week (pie chart)

• Best-selling products by unit (pie chart)

• Best-selling products by revenue (pie chart)

• Loyal customers (pie chart)

In the upper-right corner, you can click on this icon to choose the timeframe for viewing data on the dashboard. You can select a range from this week up to 60 days, or set a custom interval. When a filter is applied, the icon turns red.

Next to the Filter, you can click 'View Shop' to access the client view of the shop by either scanning the QR code or clicking the link.

To set up your OIDO online shop, please follow these steps.

1. REGISTRATION

Basic settings:

1. My establishment

We wish you every success with the OIDO online shop.

The order list is fully interactive: each order can be viewed in detail with a click and, if needed, returned to the overview of in-process orders by reversing its status.

A click on the receipt symbol shows you the receipt or order confirmation from your customer.

Download order list in CSV format

The downloaded file shows all sales transactions made via OIDO in tabular form. It can thus be transferred 1:1 to your accounting system. The revenue displayed corresponds to the list of payment transactions processed via STRIPE.

‹ Return to the OIDO website

Click “+ ADD BLOG POST” to create a new blog post.

Use X to delete a blog post

Use the edit icon (pencil in square) to edit a blog post.

Add blog post

The available text formatting is displayed as soon as parts of the text are selected. A featured image can be added to each post. You can as well enter images in between the blog content by just drag and drop.

A click on the 6 dots button (or a CRTL-click or right-click) opens a window with block-specific formatting such as heading or list, text alignment and the positioning of the text block within the blog entry.

After saving, the blog entry is immediately visible on the customer's mobile phone. The latest entry is always at the top.

A window for creating a discount opens:

• Enter the name of the discount.

• Select the discount percentage that will be applied to the total amount of the customer's cart.

• Optionally, you can set a validity period by indicating a start date and an end date for the discount.

• By default, the discount will be activated. If you need more time before making it available, simply deactivate it temporarily.

Once the discount is created, the desired number of vouchers is produced:

Provide the codes to customers to be applied at checkout:

Categories and subcategories

Start your product catalog or menu by first defining categories and subcategories. e.g. Salads - Burgers - Ice cream - Drinks

Order: Arrange your catalog. Use the mouse to grab the double line symbol by moving it up or down.

Sub-category: By moving a category to the right, it becomes a sub-category. The subcategory is displayed indented with a gray bar in front of it.

By moving a subcategory to the left, it becomes a category again. The gray bar disappears.

Eye symbol: By clicking on the eye symbol, you can hide and show the entire category or subcategory in the catalog display.

Search terms help your customers to filter the display of your product catalog. Examples of useful search terms are vegetarian, spicy or gluten-free.

You can add the search term as text or as a space-saving emoticon (🥬 🌶 ).

Create your courses/deliveries here, e.g. starter - main course - dessert. In the restaurant, your guests can determine the serving order when ordering. The courses are only displayed if you `allow sorting by courses' in the.

Production locations are used to assign the elements of an order to the respective production location.

Using the filter for the production locations, you can switch back and forth between the different views and thus obtain an overview of the entire order at each production location.

By default, delivery times correspond to

If you want to enter delivery times that differ from the opening hours, you can define them here.

Example: Your shop is open all day, but deliveries are only possible between 12 noon and 3 p.m.

Add product

• Add a new product using the ‘+Add product’ button at the top right

• Search for a product or category

• Hide an entire category by clicking on the eye icon on the right-hand side of the grey bar

• Hide a subcategory by clicking on the red eye icon

• Move products by touching and dragging the line icon to the left of the product – both within a category or subcategory and across categories.

• Edit products by clicking on the edit icon

• Delete products by clicking on the X icon

Enter the name of the product or dish.

Enter product details such as ingredients, allergens and quantities here.

The longer the description, the more confusing it will be for the customer when viewed on their mobile phone.

This dialogue box is used to define the behaviour and properties of the product.

There are two product types: the default setting and combined products. are suitable for creating menus with options.

Leave the default setting on the Simple type for a standard product. In most cases, the simple product is the appropriate solution.

You can add product variations to simple products. Entering price additions, both positive and negative ±, is optional.

Combined products create a selection menu, such as a lunch menu consisting of several courses, from which the customer must choose one option for each course.

In the order view, each dish ordered is assigned the subtitle ‘Menu’ so that the production facility can display the difference between ‘menu item’ and ‘à la carte’.

Enter the price including the applicable VAT.

Select the VAT rate corresponding to the product.

Assign the product to a here. Select the appropriate category from the drop-down menu. E.g. for the product coffee, select the category beverages.

OIDO offers courses for use in the catering industry. If you want to use courses, you can assign the here. For example, select the course ‘Beverages’ for the product ‘Coffee’.

The production location function makes it easy to implement marketplaces.

Assign the product to a production location here so that the associated products can be displayed at this production location.

This also forwards the to the associated production facility.

Example: Food trucks: You have three food trucks at an event, e.g. vegan, Italian and burgers. With OIDO, three food trucks share a common menu.

Customers can order from all trucks and pay together.

By selecting the production location, only the part of the order that belongs to the respective truck is delivered.

Example: Bakery: You offer cakes and croissants. The cakes are made in a second production facility and stored in cold rooms. With the production location function, you can route orders to the correct location.

Production time

Entering the production time is optional. Required for the delivery function:

Specifying the production time in the menu

Calculating the earliest possible pick-up time for ClickCollect or takeaway sales

The following information is also important for calculating the pick-up time:

Limited to opening hours You must tick this box if the production time may only be calculated during opening hours.

E.g. If your cake has to remain in the freezer for 24 hours after production, you should not tick the box for limiting to opening hours.

Pure production time is divisible: you must tick this box if the production time can be spread over the opening hours.

For example, if the production process can continue during the lunch break.

Product weight

Entering the product weight is optional. The product weight including packaging is used to calculate delivery costs.

Add photo

You can add one photo to each product.

A square image file in jpg or png format between 720 and 1240 px in length gives the best results.

Larger files unnecessarily increase loading times for your customers.

The photo is displayed small in the product catalogue and can be scaled to full screen width by clicking on it.

It is better to refrain from using a photo that does not do justice to the quality of your product.

Search terms

Your customer can use the optional search terms to filter the product display on their smartphone. These should be product characteristics such as ‘spicy’ or ‘vegetarian’.

Add your to the product.

You can use both text and emojis for the search terms.

Avoid parallel navigation with search terms such as ‘drinks’ or ‘hamburgers’. This would only confuse users of your product catalogue.

• Add a new product with the “+ Add product” button at the top right

• Hide an entire category by clicking on the eye icon on the right in the gray bar

• Hide a sub-category (underlined) by clicking on the eye icon to the left of the text

Ordnen Sie hier das Produkt einem Produktionsort zu, um die zugehörigen Produkte an diesem Produktionsort anzeigen zu können.

Damit leiten sie auch den an die zugehörige Produktionsstätte weiter.

Beispiel Food Trucks: Sie haben bei einer Veranstaltung 3 Food Trucks, z.B. Vegan, Italienisch und Burger. Mit OIDO teilen sich drei Food Trucks eine gemeinsame Speisekarte.

• der Kunde kann bei allen Trucks bestellen und gemeinsam bezahlen

• durch die Produktionsortauswahl kommt nur der Teil der Bestellung bei dem jeweiligen Truck an.

Beispiel Bäckerei: Sie haben Torten und Croissants im Angebot. Die Torten werden in einer zweiten Produktionsstätte angefertigt und in Kühlkammern gelagert. Mit der Produktionsort-Funktion können sie die Bestellungen an den jeweils richtigen Ort leiten.

Die Eingabe der Produktionszeit ist optional. Für die Liefer-Funktion wird benötigt:

• Die Angabe der Produktionszeit in der Speisekarte

• Berechnung des frühestmöglichen Abholzeitpunkts für ClickCollect oder Ausser Haus Verkauf

Opitonale Eingabe von Produktionszeit.

Für die Berechnung des Abholzeitpunkts sind noch folgende Angaben wichtig:

Begrenzt auf die Öffnungszeiten müssen sie ankreuzen, wenn die Herstellungszeit nur während der Öffnungszeiten berechnet werden darf.

z.B. Wenn Ihr Kuchen nach der Produktion noch 24 Stunden im Tiefkühler bleiben muss, dann sollten Sie die Begrenzung auf die Öffnungszeiten nicht ankreuzen.

Reine Herstellungszeit ist aufteilbar müssen Sie ankreuzen wenn die Herstellungszeit über die Öffnungszeit verteilt werden kann.

z.B. wenn der Herstellungsprozess während der Mittagspause weiterlaufen kann

Eingabe des Produktgewichts für die Lieferkostenberechnung

Die Eingabe des Produktgewichts ist optional. Das Produktgewicht mit seiner Verpackung dient der Lieferkostenberechnung.

Produktfoto hinzufügen oder wechseln.

Sie können je ein Foto zum Produkt hinzufügen.

Eine quadratische Bilddatei im Format jpg oder png zwischen 720 und 1240 px Seitenlänge liefert die besten Ergebnisse.

Grössere Dateien erhöhen unnötig die Ladezeiten für Ihre Kunden.

Das Foto wird klein im Produktkatalog angezeigt und kann durch Anklicken auf die volle Bildschirmbreite skaliert werden.

Produktfotos werden klein in der Listendarstellung und auf die volle Breite skaliert als Überleger angezeigt.

Verzichten Sie lieber auf ein Foto das der Qualität Ihres Produktes nicht gerecht wird.

Mit den optionalen Suchbegriffen kann Ihr Kunde die Produktanzeige auf seinem Smartphone filter. Dabei sollte es sich um Produkteingenschaften wie z.B. "scharf" oder "vegetarisch" handeln.

Fügen Sie dem Produkt Ihre zu.

Bei den Suchbegriffen können Sie sowohl Text als auch Emojis verwenden.

Vermeiden Sie eine parallele Navigation, durch Suchbegriffe wie "Getränke" oder "Hamburger". Dies würde die Nutzer Ihres Produktkatalogs nur verwirren.

• Delete products by clicking on the X symbol

Enter the name of the product or dish.

Enter product details such as ingredients, allergens and quantities here.

Type Simple:

Select the Simple type for a standard product such as coffee.

Select Combined for a selection product such as a lunch menu consisting of several dishes to choose from.

Enter the price including the applicable VAT.

Select the VAT rate corresponding to the product.

Assign the product to a category here. Select the appropriate category from the drop-down menu. E.g. for the product Coffee the category Drinks.

Assign the product to a course or delivery here. For example, select the Drinks course for the product Coffee.

Assign a production location to this product to ensure that only orders containing items designated for that location will appear when the filter is applied accordingly.

A square image file in jpg or png format between 720 and 1240 px side length provides the best results.

The photo is displayed small in the product catalog and can be scaled to full screen width by clicking on it.

You can customize each product by adding optional extras or variations, which can include an additional charge, a discount (using a negative value), or no price change at all. This allows for greater flexibility in tailoring the product offering to your customers' preferences.

Optional: Add your previously defined search tags to the product.

Main navigation of all new and open orders.

The main navigation in the order overview is via the navigation bar on the left.

• The three shades of red indicate the respective status of the order: New - In progress - Ready.

• The number in the white circle indicates the current number of orders

• The small arrows at the top right show or hide the respective processing status field.

• Clicking on the individual tiles opens the order to the right of them.

• Above the main navigation, you can click on ‘Hide’ to hide it and have more space for individual orders. When you click on ‘Show Previews’, the summary is shown again.

The upper part contains information about the location, customer, time and status:

• Location of the order (such as table number or take-away)

• Name of the customer

• Timer from time of placing the order

• Images indicating status of the order (New, in process, Ready and Done)

After delivery or collection, the order is moved from the order overview to the order list by clicking on the button ‘DONE’ at the top right. You can retrieve the order from the order list at any time.

The centre section contains information about the products ordered:

All ordered products are displayed sorted by course or deliveries. The status ‘in process’ remains until all items have been clicked.

Option 1: Each product can be individually set to READY by clicking on it (undone by clicking it again).

Option 2: All products can be confirmed simultaneously clicking the `READY’ image (undone by clicking the previous image)

The lower part contains administrative information about the order:

• Order ID

• Order date and time

• Total amount

• Tip (if activated)

You can retrieve and check the order using the QR code on the customer's receipt. Click on the scan symbol in the navigation bar. OIDO will first request permission to use the camera. Access is technically necessary for the Scan function. Point the device camera at the QR code on your customer's receipt screen. The associated order is retrieved for verification.

The filter for the production sites at the bottom of the drop-down menu can be used to switch between the different views. This makes it possible to hide information that is not required for the respective production site or to display an overview of the entire order. In the upper section, you can also filter the entire display by status (New - in process) or type of order (take away - table service). The filters do not change the original order. They only reduce the amount of information displayed.

You can also use the search bar at the top to quickly find specific sales points, dishes, or customers who placed orders.

The delivery function allows you to define and calculate the delivery price per country and postcode for your customers.

Preliminary overview of the delivery function.

In order for OIDO to take care of the administrative work for you, the following definitions must be made once:

Manufacturing time of the product

Product weight

Shipping time

Price for postage and packaging

With this information, OIDO can take over the management of the delivery:

• Your customer enters the delivery address when placing the order.

• OIDO calculates the weight of the shipment from the total product weights of this order.

• OIDO selects the transport option based on the delivery address and your definitions.

• OIDO adds the delivery costs for the shipment to the customer's order.

Name of delivery zone

The name is only visible to you.

Average delivery time

Enter the estimated average delivery time depending on the means of transport, e.g. 3 days for a postal parcel, approx. 30 minutes for your bicycle courier.

Country

Select the delivery country from the drop-down menu.

Validity range postcode

Select:

All

Allow the following

Prohibit the following

List of postcodes

Enter the postcodes you want to allow or prohibit. If, for example, the bicycle courier can deliver to the entire city, you can use the initial digits in combination with the * symbol instead of entering the postcode. In the case of Cologne, this would be 50***, for example.

Please note that you must fill in all digits of the postcode for it to be recognised correctly.

This allows you to add another country to the delivery zone.

OIDO calculates the delivery price from the shipping cost table.

The shipping costs include the preset standard VAT rate. Always define as an additional rate.

Enter a price for the delivery.

Enter the maximum weight for this delivery price.

Add further price-weight combinations.

Points of sale can be grouped together in Sales zones. Each point of sale or delivery point within the sales zone has the same settings. Ultimately, each point or destination has a separate URL: oido.me/name-of-store/code

Delivery - destination points

The customer scans the QR code or the URL via NFC that is attached to a predetermined location, e.g. a hotel room, sun bed at the pool, table in the restaurant, seat on the train, bed in the hospital, pick-up counter, anchorage in the harbor....

In the order overview, the delivery destination is at the top of each order and informs you or your staff where you should deliver, serve or prepare goods for collection (in the example hereunder the "Pool" is the Sales zone and "Sunbed 1" the point of sale in this zone).

Customer identification through Points of sale

The Points of sale do not only have to be a specific place or service, but can also be a person or a company. For example you can create a separate URL for each regular customer. This allows your customer to order and, if desired, pay immediately without being asked for data, registration or a password.

The Sales zones settings

Each Sales zone represents a (group of) pick-up or delivery points with the same properties. An initial sales zone is predefined by OIDO and can be changed at any time.

• Add sales zones using the red button at the top right.

• Edit the sales zone using the red EDIT button at the top right of each Sales zone. Don´t forget to Save your settings.

The Edit sales zones settings is divided into five areas.

1. Enter a unique name for the zone (p.e. Pool, Take Away, Terrace, Delivery).

2. The description is optional. It serves as internal information for the staff, e.g. "table next to the entrance" or "customers that are allowed to buy on account".

The text is optional. It is suitable for a general welcome and can also contain information on opening times.

With this text you inform your customers about your delivery and collection conditions and request the necessary information from your customers.

This text is optional. Enter a note here that is important for your customer on this page.

With this text you remind your customers about your delivery and collection conditions and thank them.

Here you can activate the order and payment process for this sales zone.

This checkbox activates payment processing by OIDO.

This checkbox allows your customer to choose payment on site. You can use OIDO purely as an ordering system. The order is transferred directly to the order overview screen.

There are three available options to select from here (options can also be enabled simultaneously)

1. Activate table service: when they bring the products to this destination. For example, to a poolside lounger in a hotel or a seat on the train.

2. Enable delivery: shows your customer a form requesting the delivery details before completing the order.

3. Enable Pick up: The customer can pick up the order themselves. For example, at the counter of the store for takeaway.

By activating it, the order status is displayed on the receipt page

Activate when you want to allow comments such as without onions for the individual dishes when ordering via this Sales zone.

When activated, this feature allows the customer to adjust the serving order of dishes, such as selecting a salad to be served either as a starter or as a main course. (only valid with table service).

A note field with a freely definable description is inserted here in the process before the order is finally sent. This is useful for requesting the customer's name or pick-up time when paying on site.

Select whether to display the Discount Code field in this sales zone during payment by activating the checkbox.

By activating this function, your customer must enter a telephone number before completing the order or order and payment process. The phone number is not checked for authenticity.

This selection menu allows you to assign different categories of the product catalog to different sales zones. For example, to display a reduced menu for the pool loungers. Options:

• Show the entire product catalog

• Show only the selected categories

• Show all categories except the selected ones.

Here you define important parameters for your business such as languages, currency, VAT and tips.

Currency and Time zone:

Change the currency and Time zone valid for your country here. The default setting is the currency and Time zone of the country in which you are registered.

Default sales zone:

Select the sales zone/point to which your personal web address should link, e.g.<i> oido.me/hotel-eden</i>.

Choose Catalog or Menu if you don't have an OIDO subscription, or select options like Take-Away if you're already an OIDO subscriber.

VAT & Taxes:

Enter your VAT ID here, e.g. B 12345678.

The VAT ID will be displayed on the customer receipt.

Change the valid VAT rate here. OIDO automatically sets the VAT rate of the country in which you are registered.

Insert additional VAT rates here and name according to the respective product group, e.g. shipping or beverages.

Enable Tips: Activate this option to allow the customer to tip when paying.

Default tip percentage: Select the percentage of the suggested tip. Your customer can change the percentage before paying.

Tips are taxed: Activate this option when the tip is subject to VAT in your business.

VAT Rate for tips: Specify the percentage of VAT that apply to tips.

Notify if a job has not been processed for more than 10 minutes

Specify whether and who should receive an e-mail if an order is unprocessed for longer than 10 minutes. The default destination address is the e-mail address entered during registration.

Specify whether to display a warning message to the customer when too many unfinished orders accumulate.

Treshold for the open orders alert display: enter the number of open orders above which a warning is displayed in the product catalog.

Costumer alert for too many open orders: Display a message in the product catalog as a clear warning to customers when the number of orders in progress reaches a level you have set.

When set to 'Closed' the product catalog is always displayed without the order and payment function.

Enter a text to be displayed in the product catalog when closed is selected, e.g. stating the opening hours. This text is only possible to enter when the above setting is changed to 'closed'.

Select your primary/default languages for the product catalog/menu.

The default language setting determines the display language when a customer's phone is set to a language not available in your product catalog. Customers can change from the available languages using the language selection buttons.

OIDO leverages Deepl.com’s AI-powered translation software. Once activated, it allows you to translate your entire product catalog into selected languages and ensures it stays up to date.

You can correct any incomprehensible translations in the respective language fields. Your corrections will also be retained in the automatic updates.

Only activate the 'hide multilingual input fields`' if you do NOT want to edit the fields in the catalog and texts in other languages.

You can set the opening hours for OIDO in the editor. In addition to providing customer information, the opening hours function is necessary for calculating pick-up and delivery times.

The opening hours editor

Ansicht des Öffnungszeiten-Editors in OIDO

You can set the opening hours using the sliders.

You can add additional time blocks using the + signs on the right.

Where are the opening hours displayed?

Your opening hours are displayed under the navigation point Contact at the bottom right of the customer's mobile phone.

Verwendung der Öffnungszeiten in den Bloginhalten

Your opening hours can also be used in blog content via the ‘opening hours element’.

The delivery and collection function only works correctly if opening hours are entered.

For all basic operational settings, select SETTINGS - My establishment.

To enter your data, click on the “Edit” button.

My establishment: Logo

Add a square image file in jpg or png format. A size of approx. 500 x 500 px provides the best results.

The logo is used to display your company logo in the top left-hand corner of the menu and on the customer receipt.

My establishment: Commercial name

Enter the brand name here, e.g. Hotel Eden or Gabriele's salad dressings.

The brand name is used in the menu at the top left and on the customer receipt as well as in your personal web address, e.g. https://oido.me/gabrieles-saladdressings.

The URL Slug is your online address for sharing on your website or in social media. It is defined during registration.

If your web address is already taken, OIDO will add a number to the name. In the URL abbreviation field, you can change your web address, e.g. to https://oido.me/gabrieles-saladdressings-Kent.

You can copy your online address by clicking on the clipboard symbol.

The company description appears briefly on the loading screen together with your logo and company name.

Underneath enter your contact details.

Enter the address of your point of sale here. This address will be displayed in the OIDO web shop on the customer's mobile phone under CONTACT.

OIDO provides on the menu. If you wish to deviate from this, you must copy and paste a link to your own Terms and Privacy Policy of use here.

These links will be displayed at the bottom of the catalog.

As with the blog entries, the texts can be structured using the usual formatting. A featured image can be added to each page. You can as well enter images in between the page content by just drag and drop.

The “Show in customer navigation” checkbox in the right-hand area below the photo field must be ticked for the page to be shown on the customer display. In addition to the page, the links to the blog entries are displayed on the right-hand side on large screens and at the bottom on mobile phones.

You can divide the news into individual posts, with the latest post always being displayed first. In the customer view, the blog entries appear under the News tab (navigation point).

You also have the option of attaching individual pages to the product catalog, e.g. if you want to show the history or values of your company or display detailed delivery conditions.

The Design settings are a separate section within the Settings menu. Enable the relevant settings by clicking “Edit.” Click “Save” to complete the changes.

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Logo & Welcome Screen

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The Logo is used to display your company logo in the top-left corner of the menu and on the customer receipt.

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The start screen is used to give your customers a warm welcome. It is only displayed on the loading screen until the shop has finished loading in the background. If no start screen is available, the logo is displayed.

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Logo

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Add a square image file in jpg or png format. A size of approximately 500 x 500 px provides the best results.

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Add a square image file in JPG or PNG format. A size of approximately 500 x 500 px yields the best results.

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The accent color has a major impact on the look of your store. All controls and buttons use this color.

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OIDO Red #DB2240 is easy to read. Choose a color from the web color system that matches your brand identity.

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ODIO

REFINED

GROTESK

IMPACT

HUMANIST

HARMONIY

EDITORIAL

You can automatically retrieve the complete order information in JSON format and separately for orders and products in CSV format.

Payments are processed securely via the payment service provider STRIPE. Stripe is an internationally recognised service provider that is subject to European data protection and has the necessary licenses for electronic money.

OIDO never has access to your money. The money flows from the customer's credit card via the payment service provider STRIPE directly to your business account.

Connect your bankaccount

Click on Connect with Stripe.

Transaction fees will be charged, which include the entire process from credit card payment to arrival on your business account

1.5% + €0.25 for standard cards from the EU

2.5% + €0.25 for cards from the UK

Please refer to the for the complete and current rate list.

STRIPE is not a bank. STRIPE checks, validates, is responsible for and executes the electronic payment transactions of your customers' credit card payments, summarized daily by transfer to your bank account. Your bank may not incur any credit card costs for these transactions.

Stripe asks for all legally required data of your business and establishes the connection to your bank account.

Via your STRIPE account you can view every payment transaction in real time, cancel a payment or refund it directly in full or in part.

Your employees have no access to your bank account through STRIPE. Every transaction is documented in a tamper-proof manner.

STRIPE offers you the possibility to create various voucher codes with adjustable validity. Please familiarize yourself with STRIPE.

OIDO creates a receipt in PDF format for each booking or payment transaction based on your transactions.

STRIPE offers the service of automatic invoice generation. This could make work easier for delicatessen manufacturers and catering companies or any company working business to business.

Here you can configure all the settings required by your country's tax regulations.

Your tax identification

The tax information entered here will be printed on the invoices.

Invoice settings

The time of invoice creation must be specified:

• Upon receipt of the order: Activates invoicing regardless of the selected payment method.

• When payment is received: The default setting for all online sales. The invoice is made available to the customer digitally immediately after the payment has been automatically verified.

• When the order status is set to ‘Completed’: Pressing the ‘Completed’ button in the order overview triggers the invoice creation.

• Manual only: The invoice is created by clicking on the invoice button.

• Mark orders as paid once an invoice has been created: For on-site payments, you can specify whether the order should be marked as paid in the overview once an invoice has been created automatically.

Here you must set the current upper limit for cash receipts that is valid for your country and your products. If no amount is entered, the OIDO online shop cannot issue a cash receipt (also known as a simplified invoice).