# Products

### Add product

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252F2zwYxCyIqzdxmdiNXGBp%252Fproduktkatalog-backend.webp%3Falt%3Dmedia%26token%3D9842f9a8-de58-4f89-9c8c-4fba8b4547e8&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=f98e14e6&#x26;sv=2" alt=""><figcaption></figcaption></figure>

* Add a **new product** using the ‘+Add product’ button at the top right
* **Search** for a product or category
* **Hide an entire category** by clicking on the eye icon on the right-hand side of the grey bar
* **Hide a subcategory** by clicking on the red eye icon
* **Move products** by touching and dragging the line icon to the left of the product – both within a category or subcategory and across categories.
* **Edit products** by clicking on the edit icon
* **Delete products** by clicking on the X icon

{% hint style="warning" %}
A product cannot be deleted if it is used in a combined product, such as a lunch menu.
{% endhint %}

### Edit product

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FPJMfzSCWaMuhnBFRJYXc%252FProdukt-einstellungen.webp%3Falt%3Dmedia%26token%3D768ab72b-14f3-4699-bed7-46d08b980064&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=905b1271&#x26;sv=2" alt=""><figcaption><p>Edit product menu</p></figcaption></figure>

### Product name

Enter the name of the product or dish.

{% hint style="info" %}
Do not enter quantities and ingredients here.
{% endhint %}

### Product description

Enter product details such as ingredients, allergens and quantities here.

The longer the description, the more confusing it will be for the customer when viewed on their mobile phone.

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FGozAVIDyuZEu73Rg6EjX%252Fproduct-name-description.webp%3Falt%3Dmedia%26token%3D3c28c108-eeee-40f9-b21a-722b335a6713&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=40b2de26&#x26;sv=2" alt="" width="375"><figcaption></figcaption></figure>

### General product settings

This dialogue box is used to define the behaviour and properties of the product.

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252Fn6lNftWWL8CjJDAXMoSK%252Fproduct-settings.webp%3Falt%3Dmedia%26token%3Dff08e41b-b506-443c-9dd8-9dbc9387b69e&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=3d38818f&#x26;sv=2" alt="" width="375"><figcaption></figcaption></figure>

### Product type

There are two product types: the default setting [simple products](https://oido.gitbook.io/hilfe/produktkatalog/produkte#typ-einfach) and combined products. [Combined products](https://oido.gitbook.io/hilfe/produktkatalog/produkte#typ-kombiniert) are suitable for creating menus with options.

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252Fa4bgV2BwtKUtdp80ovhG%252Fproduct-settings.webp%3Falt%3Dmedia%26token%3D67ac1f8d-ae6f-404e-9da3-e77832842d16&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=1c7a738a&#x26;sv=2" alt="" width="375"><figcaption></figcaption></figure>

#### Simple type:

Leave the default setting on the Simple type for a standard product. In most cases, the simple product is the appropriate solution.

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FxyZlm5tDwGhiiU4hTdCY%252Fproduct-select-kombiniert.webp%3Falt%3Dmedia%26token%3D028cf59b-a990-44b0-b0d1-8298d8986caf&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=6cf43e11&#x26;sv=2" alt="" width="375"><figcaption></figcaption></figure>

You can add product variations to simple products. Entering price additions, both positive and negative ±, is optional.

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FR4QKlVsXbK7tX5HXyt63%252Fproduct-addons.webp%3Falt%3Dmedia%26token%3D0632fe94-f457-42c9-96a0-a5a411fa9090&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=910444cb&#x26;sv=2" alt="" width="375"><figcaption></figcaption></figure>

{% hint style="success" %}
Standard products allow you to select additions with surcharges or discounts, such as ‘*soya milk +£0.50’*, or product specifications, such as ‘*espresso’* or *‘own cup -£0.50’.*
{% endhint %}

#### Combined type:

Combined products create a selection menu, such as a lunch menu consisting of several courses, from which the customer must choose one option for each course.

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252Fo71yaObfvua5idKUzIaM%252Fprodukt-kombiniert-produktgruppen.webp%3Falt%3Dmedia%26token%3D8bcbebe5-f808-47a7-9ff5-98a720cb447e&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=f58d3366&#x26;sv=2" alt=""><figcaption><p>Sample menu with choice of 2 courses and surcharges for certain products</p></figcaption></figure>

{% hint style="success" %}
Combined products allow your customers to select one dish per course or product group.
{% endhint %}

{% hint style="warning" %}
Combined products can only be created from products that are already in the catalogue and visible when inserted.
{% endhint %}

{% hint style="warning" %}
You can only assign a combined product to one category, but not to a course.
{% endhint %}

{% hint style="info" %}
After saving the combined product, the dishes used can be hidden in the normal menu if required.
{% endhint %}

#### Display of the menu order in the order view

In the order view, each dish ordered is assigned the subtitle ‘Menu’ so that the production facility can display the difference between ‘menu item’ and ‘à la carte’.

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FjvF2uo7mDOSb7UhZqzxP%252Fmenu-vs-einfach-im-backend.png%3Falt%3Dmedia%26token%3Dbd72141b-a123-49c0-ac90-13b9d0f0dacf&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=88991799&#x26;sv=2" alt=""><figcaption><p>Order view: Left ‘à la carte’ Right Dish as part of a menu</p></figcaption></figure>

#### Price

Enter the price including the applicable VAT.

#### VAT rate

Select the VAT rate corresponding to the product.

{% hint style="info" %}
In [Settings | General settings](https://oido.gitbook.io/hilfe/einstellungen/allgemein#mwst.-and-steuern), you can define several different VAT rates.
{% endhint %}

#### Category

Assign the product to a [category](/hilfe/help/product-catalog/categories-tags-courses-and-production-locations.md#categories-and-subcategories) here. Select the appropriate category from the drop-down menu. E.g. for the product *coffee*, select the category *beverages.*

#### Course

OIDO offers courses for use in the catering industry. If you want to use courses, you can assign the [product to a course ](/hilfe/help/product-catalog/categories-tags-courses-and-production-locations.md#gaenge-lieferungen)here. For example, select the course ‘Beverages’ for the product ‘Coffee’.

#### Production location

The production location function makes it easy to implement marketplaces.

{% hint style="info" %}
Example: For your product *Burger*, select the production location *Truck 2* so as not to confuse the kitchen displays of the other trucks with orders that are irrelevant to them.
{% endhint %}

<figure><img src="https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FBDWyYUNhntC4W5zOKt4f%252Fprodukt-produktionsort.webp%3Falt%3Dmedia%26token%3D01979ab2-3a30-46b9-ad81-8267e714eb9f&#x26;width=768&#x26;dpr=3&#x26;quality=100&#x26;sign=7f3059d4&#x26;sv=2" alt="" width="563"><figcaption></figcaption></figure>

Assign the product to a production location here so that the associated products can be displayed at this production location.

This also forwards the [print command](https://oido.gitbook.io/hilfe/einstellungen/drucker) to the associated production facility.

Example: Food trucks: You have three food trucks at an event, e.g. vegan, Italian and burgers. With OIDO, three food trucks share a common menu.

Customers can order from all trucks and pay together.

By selecting the production location, only the part of the order that belongs to the respective truck is delivered.

Example: Bakery: You offer cakes and croissants. The cakes are made in a second production facility and stored in cold rooms. With the production location function, you can route orders to the correct location.

Production time

Entering the production time is optional. Required for the delivery function:

Specifying the production time in the menu

Calculating the earliest possible pick-up time for ClickCollect or takeaway sales

The following information is also important for calculating the pick-up time:

Limited to opening hours You must tick this box if the production time may only be calculated during opening hours.

E.g. *If your cake has to remain in the freezer for 24 hours after production, you should not tick the box for limiting to opening hours.*

Pure production time is divisible: you must tick this box if the production time can be spread over the opening hours.

*For example, if the production process can continue during the lunch break.*

Product weight

Entering the product weight is optional. The product weight including packaging is used to calculate delivery costs.

Add photo

You can add one photo to each product.

A square image file in jpg or png format between 720 and 1240 px in length gives the best results.

Larger files unnecessarily increase loading times for your customers.

The photo is displayed small in the product catalogue and can be scaled to full screen width by clicking on it.

It is better to refrain from using a photo that does not do justice to the quality of your product.

Search terms

Your customer can use the optional search terms to filter the product display on their smartphone. These should be product characteristics such as ‘spicy’ or ‘vegetarian’.

Add your [previously defined search filter terms ](https://oido.gitbook.io/hilfe/produktkatalog/kategorien-suchbegriffe-gange-und-produktionsorte#suchbegriffe)to the product.

You can use both text and emojis for the search terms.

Avoid parallel navigation with search terms such as ‘*drinks*’ or ‘*hamburgers*’. This would only confuse users of your product catalogue.

####

####

#### General navigation:

* Add a **new product** with the “+ Add product” button at the top right
* **Hide** an entire **category** by clicking on the eye icon on the right in the gray bar
* **Hide** a **sub-category** (underlined) by clicking on the eye icon to the left of the text
* **Move products** by dragging - within a category or subcategory as well as across categories.
* **Edit products** by clicking on the edit symbol (square with pencil)

##

Ordnen Sie hier das Produkt einem Produktionsort zu, um die zugehörigen Produkte an diesem Produktionsort anzeigen zu können.

Damit leiten sie auch den [Druckbefehl](https://oido.gitbook.io/hilfe/einstellungen/drucker) an die zugehörige Produktionsstätte weiter.

Beispiel Food Trucks: Sie haben bei einer Veranstaltung 3 Food Trucks, z.B. Vegan, Italienisch und Burger. Mit OIDO teilen sich drei Food Trucks eine gemeinsame Speisekarte.

* der Kunde kann bei allen Trucks bestellen und gemeinsam bezahlen
* durch die Produktionsortauswahl kommt nur der Teil der Bestellung bei dem jeweiligen Truck an.

Beispiel Bäckerei: Sie haben Torten und Croissants im Angebot. Die Torten werden in einer zweiten Produktionsstätte angefertigt und in Kühlkammern gelagert. Mit der Produktionsort-Funktion können sie die Bestellungen an den jeweils richtigen Ort leiten.

#### Produktionszeit <a href="#produktionszeit" id="produktionszeit"></a>

Die Eingabe der Produktionszeit ist optional. Für die Liefer-Funktion wird benötigt:

* Die Angabe der Produktionszeit in der Speisekarte
* Berechnung des frühestmöglichen Abholzeitpunkts für ClickCollect oder Ausser Haus Verkauf

![](https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252Fm2XF0HEkyVBNvgILUhNU%252Fproduct-productiontime-settings.webp%3Falt%3Dmedia%26token%3D047b297f-9fdf-4dc1-a1c6-3ab35e05fe29\&width=768\&dpr=3\&quality=100\&sign=8841cb40\&sv=2)Opitonale Eingabe von Produktionszeit.

Für die Berechnung des Abholzeitpunkts sind noch folgende Angaben wichtig:

**Begrenzt auf die Öffnungszeiten** müssen sie ankreuzen, wenn die Herstellungszeit nur während der Öffnungszeiten berechnet werden darf.

z.B. *Wenn Ihr Kuchen nach der Produktion noch 24 Stunden im Tiefkühler bleiben muss, dann sollten Sie die Begrenzung auf die Öffnungszeiten nicht ankreuzen.*

**Reine Herstellungszeit ist aufteilbar** müssen Sie ankreuzen wenn die Herstellungszeit über die Öffnungszeit verteilt werden kann.

*z.B. wenn der Herstellungsprozess während der Mittagspause weiterlaufen kann*

#### Produktgewicht <a href="#produktgewicht" id="produktgewicht"></a>

![](https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FGYuf0nYJ6zK9rsF6mbr6%252Fprodukt-gewicht-help-de.webp%3Falt%3Dmedia%26token%3Dcc473cae-d314-403c-a329-5f9e6d1a136d\&width=768\&dpr=3\&quality=100\&sign=7fe112fd\&sv=2)Eingabe des Produktgewichts für die Lieferkostenberechnung

Die Eingabe des Produktgewichts ist optional. Das Produktgewicht mit seiner Verpackung dient der Lieferkostenberechnung.

#### Foto hinzufügen <a href="#foto-wechseln" id="foto-wechseln"></a>

![](https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FNmArZkM5bRU1QhFgd4ck%252Fproduct-change-foto.webp%3Falt%3Dmedia%26token%3D1a966898-a53c-4e28-93cd-903c2d6d2553\&width=768\&dpr=3\&quality=100\&sign=67bbd9c3\&sv=2)Produktfoto hinzufügen oder wechseln.

Sie können je ein Foto zum Produkt hinzufügen.

Eine quadratische Bilddatei im Format jpg oder png zwischen 720 und 1240 px Seitenlänge liefert die besten Ergebnisse.

Grössere Dateien erhöhen unnötig die Ladezeiten für Ihre Kunden.

Das Foto wird klein im Produktkatalog angezeigt und kann durch Anklicken auf die volle Bildschirmbreite skaliert werden.

![](https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FqQxiHMsLuB3tniAxscsU%252Fimage.png%3Falt%3Dmedia%26token%3D110d8d86-73de-4312-8963-8cc95efda163\&width=768\&dpr=3\&quality=100\&sign=654ef72d\&sv=2)Produktfotos werden klein in der Listendarstellung und auf die volle Breite skaliert als Überleger angezeigt.

Verzichten Sie lieber auf ein Foto das der Qualität Ihres Produktes nicht gerecht wird.

***

#### Suchbegriffe <a href="#suchbegriffe-1" id="suchbegriffe-1"></a>

Mit den optionalen Suchbegriffen kann Ihr Kunde die Produktanzeige auf seinem Smartphone filter. Dabei sollte es sich um Produkteingenschaften wie z.B. "scharf" oder "vegetarisch" handeln.

![](https://oido.gitbook.io/hilfe/~gitbook/image?url=https%3A%2F%2F3813206613-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FeK4oMzfvOzLa1xA217lX%252Fuploads%252FX3uVoG6wRSLTsh7KKrow%252Fproduct-tags-select.webp%3Falt%3Dmedia%26token%3De30d9704-115e-441f-9102-e03a1ce33f5a\&width=768\&dpr=3\&quality=100\&sign=604f06fe\&sv=2)

Fügen Sie dem Produkt Ihre [zuvor definierten Suchfilterbegriffe ](https://oido.gitbook.io/hilfe/produktkatalog/kategorien-suchbegriffe-gange-und-produktionsorte#suchbegriffe)zu.

Bei den Suchbegriffen können Sie sowohl Text als auch Emojis verwenden.

Vermeiden Sie eine parallele Navigation, durch Suchbegriffe wie "*Getränke*" oder "*Hamburger*". Dies würde die Nutzer Ihres Produktkatalogs nur verwirren.

<figure><img src="/files/nTyBByPdFEW7Bn1pI9R7" alt=""><figcaption></figcaption></figure>

* **Delete products** by clicking on the X symbol

{% hint style="danger" %}
A product can only be deleted if it is not used in a combined product such as a lunch menu.
{% endhint %}

## Edit product <a href="#produkt-bearbeiten" id="produkt-bearbeiten"></a>

<figure><img src="/files/l2AintQw6n5J4qqgzfZR" alt=""><figcaption><p>Produkt bearbeiten Bildschirm</p></figcaption></figure>

### Product name <a href="#produktname" id="produktname"></a>

Enter the name of the product or dish.

{% hint style="warning" %}
You should not enter quantities and ingredients here.
{% endhint %}

### Product description <a href="#produktbeschreibung" id="produktbeschreibung"></a>

Enter product details such as ingredients, allergens and quantities here.

***

### Product-Type <a href="#typ" id="typ"></a>

**Type Simple:**

Select the **Simple** type for a standard product such as *coffee*.

{% hint style="info" %}
Standard products allow the selection of additives with surcharges such as *soy milk + €0.5* or product specifications such as *espresso* or *Largo*.
{% endhint %}

#### **Type Combined:**

Select **Combined** for a selection product such as a lunch menu consisting of several dishes to choose from.

{% hint style="success" %}
Combined products allow you to choose one dish per course or product group.
{% endhint %}

{% hint style="warning" %}
Combined products can only be put together from products that already exist in the catalog and are made visible when they are inserted.&#x20;

After saving the combined product, the dishes used can be made invisible in the normal menu if desired.
{% endhint %}

{% hint style="info" %}
In the order overview, each dish is displayed with the subtitle of the combined product for differentiation.
{% endhint %}

{% hint style="warning" %}
You can only assign a **combined product** to a category, but not to a course.
{% endhint %}

***

### Price <a href="#preis" id="preis"></a>

Enter the price including the applicable VAT.

### VAT Rate <a href="#mwst-rate" id="mwst-rate"></a>

Select the VAT rate corresponding to the product.

{% hint style="info" %}
In [Settings | General settings](/hilfe/help/settings/general-settings.md) you can define several different VAT rates.
{% endhint %}

### Category <a href="#kategorie" id="kategorie"></a>

Assign the product to a category here. Select the appropriate category from the drop-down menu. E.g. for the product *Coffee* the category *Drinks.*

{% hint style="info" %}
Attention: Before you can save products, you must first create categories and couses.
{% endhint %}

### Course <a href="#gang" id="gang"></a>

Assign the product to a course or delivery here. For example, select the *Drinks* course for the product *Coffee*.

{% hint style="info" %}
Attention: Before you can save products, you must first create categories and courses.
{% endhint %}

### Production location <a href="#foto-wechseln" id="foto-wechseln"></a>

Assign a production location to this product to ensure that only orders containing items designated for that location will appear when the filter is applied accordingly.

### Change photo <a href="#foto-wechseln" id="foto-wechseln"></a>

A square image file in jpg or png format between 720 and 1240 px side length provides the best results.

<figure><img src="/files/HDoE1wXQ7r407iQI2pqQ" alt=""><figcaption></figcaption></figure>

The photo is displayed small in the product catalog and can be scaled to full screen width by clicking on it.

<figure><img src="/files/1Prg5d8RLuHiVfp1aRcs" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Larger files unnecessarily increase loading times for your customers.
{% endhint %}

{% hint style="info" %}
Do not use a photo that does not do justice to the quality of your product.
{% endhint %}

***

### Add ons <a href="#suchbegriffe-1" id="suchbegriffe-1"></a>

You can customize each product by adding optional extras or variations, which can include an additional charge, a discount (using a negative value), or no price change at all. This allows for greater flexibility in tailoring the product offering to your customers' preferences.

<figure><img src="/files/HRdPRMr1wfC2nitT2IOr" alt=""><figcaption></figcaption></figure>

### Search tags <a href="#suchbegriffe-1" id="suchbegriffe-1"></a>

Optional: Add your previously defined search tags to the product.

{% hint style="danger" %}
Avoid parallel navigation, e.g. using search terms such as “*drinks*” or “*hamburgers*”.
{% endhint %}

***

[‹ Return to the OIDO website](https://www.oido.me/en)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://oido.gitbook.io/hilfe/help/product-catalog/products.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
